Terms, Conditions, and refunds

If the item wasn’t delivered as promised in terms of the pysical product matching the picture, or there is a defect, we will likely work with you on a fair solution.  It is very important to understand that we reserve rights to make all final judgments on refunds or exchanges.  Product and items are sold as ordered and as is.  While we want to ensure we keep everyone happy, the determination of a refund or exchange is strictly up to our own team.  The only reasonable grounds for a refund or exchange would be a discrepancy between the order and the delivery or an error or defect.  If you do have an issue with an item please feel free to reach out for a civil conversation and we’ll do everything we can to help you.  By purchasing an item on our site you agree to the conditions on refunds.